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The Spirited Puddle Jumper
friends

How To Help A Friend Going Through A Tough Time

Posted on January 6, 2026 By Becky

When a friend is going through a tough time, you can want to do something to help them, but not quite know what. There’s a fine line between helping and being overbearing or stepping back to give them space and them feeling like you aren’t there for them. You could worry about overstepping boundaries, or just being a bit helpless. While you can’t fix all of the things that might be going on with them, your presence, compassion and just showing you’re there for them can make a real difference and help their struggles feel that little bit lighter. Here are some things you can do to support a friend going through a tough time. Keep on reading to find out more and get inspired.

Show up for your friend by just being there

One of the most important things you can do is simply be there. You don’t need to have the perfect words or solutions. A message saying “I’m here for you” or “I’m thinking of you” can mean more than you realise. Let your friend know they’re not alone, and that you’re available whenever they feel ready to talk. If they do open up, listen without interrupting them or rushing to offer advice and help. Sometimes they just need to talk and feel understood, without having any sort of solution or advice. 

Offer practical help, not just vague promises

When someone is struggling, everyday tasks can feel overwhelming. Rather than saying “Let me know if you need anything,” try offering specific, practical help. This could include cooking a meal, running errands, watching their children, walking their dog, or helping with admin tasks. You could help point them in the direction of charities that could help with what they’re going through, for example, referring them to NDIS Support Coordination, a trusted partner in navigating the complexities of the National Disability Insurance Scheme (NDIS) if this is something they need for them or a loved one. 

Don’t minimize their feelings

Finally, when your friend is opening up to you, try not to minimize their feelings, even though you won’t be meaning to! It’s natural to want to reassure a friend by putting a positive spin on things, but phrases like “everything happens for a reason” or “at least it could be worse” can unintentionally minimise their experience. Even well-meaning advice can feel dismissive when someone is in pain.

Respect their pace and boundaries

Everyone processes difficult situations differently. Some people want to talk straight away, while others need time before they’re ready to open up. Let your friend lead the way and respect their pace. Reassure them that there’s no pressure to share more than they’re comfortable with, and that you’ll still be there even if they’re quiet for a while.

Check in regularly, even if they don’t reply

When someone is struggling, replying to messages can feel exhausting. That doesn’t mean your check-ins aren’t appreciated. Sending a short, low-pressure message like “No need to reply, just thinking of you” can be incredibly comforting and reminds them they haven’t been forgotten.

Encourage support without forcing it

While your support is valuable, some situations benefit from professional help. Gently encouraging your friend to speak to a GP, counsellor, or support service can be helpful — but try not to push. You can offer to help them find resources or attend an appointment with them if they’d like, making it feel less daunting.

Be patient on the hard days

Healing and coping aren’t linear. Your friend may have good days followed by difficult ones, and that’s completely normal. Try not to take mood changes personally, and remember that your continued presence — even when things feel repetitive — is part of what helps them feel supported.

Take care of yourself too

Supporting someone through a tough time can be emotionally draining. Make sure you’re also looking after your own wellbeing and setting healthy boundaries when needed. You can’t pour from an empty cup, and taking care of yourself allows you to be a better, more present friend in the long run.

 

These are just a few top tips that can help you to support a friend going through a tough time. No matter if the issue is something small or something big they are going through, just having a good friend there can make all the difference in the world. Being kind, patient and present without judging them can really help you provide the comfort and support they need. What are some top tips you have for supporting a friend through a tough time? Let us know in the comments below, we’d love to hear from you. 

 

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Becky Freeman
Becky

Meet the award-nominated UK lifestyle blogger behind Spirited Puddle Jumper – a mum of three living in South East London! Becky shares the real ups and downs of family life, parenting tips, and lifestyle inspiration, proving that being a mum doesn’t mean you stop being fun or having other interests! Follow along for honest insights into UK family life and opinions on a whole range of topics, from travel and food, to beauty reviews, home and DIY, business and health and wellness.

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Hi! I'm Becky, wife of one, mother of three small people, digital bod, blogger and coffee fiend, living in South-East London, UK. Expect to find lots about children's crafts & activities, the family home, food, adventures (both in the UK and beyond). Come and have a look around!

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